Terms and Conditions

Placing an order at Creativejimmy implies that the customer acknowledges the Terms and Conditions, along with those included by reference, and comply to be confined by the Terms and Conditions of this site. In case the customer violates the terms and condition of Creativejimmy, we preserve the right to take appropriate legal actions.

''Creativejimmy' and the customer hereafter agree to the following terms and conditions with respect to the provisions provided by Creativejimmy to the customer which are identified and described in the service agreement attached to the terms and conditions.

Services
The customer will be provided the service according to the package(s) chosen by the customer as detailed on the 'Creativejimmy' website. Customer's Designs will be created through a process of
• Briefing
• Initial design
• Feedback
• Revision
• Feedback
stage until the final output is acceptable to the customer.

Design Briefing
The Customer is exclusively responsible for preparing the detailed information on design briefing through the order form. 'Creativejimmy' will have no responsibility to review a Design Briefing for any purpose. Creativejimmy may decide, on its sole judgment, to deny an initial or revision design briefing or Feedback.

Technical specifications
The logo designed will be in a CMYK color model and the source file will be Adobe Illustrator CS (.ai). It will be converted to curve which will make it open to changing the size, color etc of the logo but the fonts will be converted into paths/outlines/graphic objects. Other formats that the customer can choose from are:
• JPEG (for screen view)
• PNG (for use in web)
• TIFF (CMYK Printable)
• EPS (scalable file for printing)
• GIF (RGB color file with transparent background)

Payment
The Customers will be charged according to the Package(s) selected. They must pay for the available and selected service in advance, as per the payment methods provided by 'Creativejimmy'. 'Creativejimmy' will email the customer a receipt for the transactions and provide them all the necessary information to start the design process.

Refund
If the customer is not satisfied with the Initial Concepts provided by 'Creativejimmy' the customer may request a refund with the "Refund Request" form which will be provided upon request. 'Creativejimmy' will repay the total amount, upon timely receipt of the completed form. The refund process may take 7 to 21 days.

There are, however few exceptions, and although it is very unlikely the customer will need our guarantee policy, s/he should understand these rare conditions under which we can't provide a refund:
1. If the customer have already confirmed a design and asked for revision(s), we cannot provide a refund. The customer's approval represents and serves as an implicit statement of satisfaction.
2. Any refunds will be at the discretion of Creativejimmy management if the customer has failed to communicate his/her dissatisfaction for more than sixty days, after receiving the initial design.
3. If the company that has undertaken Creativejimmy's services should change its name, close, or undergo any other alterations find a design ill fitting, Creativejimmy is not liable for a refund.
4. If the customer has taken the final delivery.

If a customer receives a refund, s/he acknowledges that it will have no right (expressed or implied) to use any initial logo design concept provided by Creativejimmy. The copyright remains with us and the customer is NOT allowed to use our designs even as a reference.

Operation of our website
'Creativejimmy' will not be responsible for any delays, interruptions, errors or omissions contained in, the website. 'Creativejimmy' reserves the right, but shall not be required, to correct any setbacks. Although 'Creativejimmy' intends to use commercially reasonable efforts to make the website and service accessible, 'Creativejimmy' makes no representation, warranty or agreement that the website or service will be available at all the time; different circumstances may prevent or delay availability. 'Creativejimmy' may at any time discontinue the website entirely or partly, change or eliminate any transmission method, and change transmission speeds or other signal characteristics. 'Creativejimmy' shall not be responsible for any loss, cost, damage or liability that may result thereafter.

Rights of the Customer
The customer's agreement with the terms and conditions, the customer shall own the final design provided by 'Creativejimmy'. The customer shall not, however, own any materials, media or other content generated during any revision cycles leading up to the final design. The customer acknowledges and hereby grants 'Creativejimmy' the right to use Creative and Revision Briefs, as well as individual designs for internal and filing purposes and to display and promote the 'Creativejimmy' service. The customer acknowledges that his rights under this agreement shall be limited solely to the final design chosen not to the trade or service mark in the final design. The customer acknowledges that 'Creativejimmy' shall have no obligation to perform trade or service mark searches, or the like, to validate the propriety or legality of the provided compositions.

Privacy
'Creativejimmy' intends to use logical efforts to follow its privacy policy; as such privacy policy may be changed from time to time. We ensure the customer that any data gathered about you or your company will not be disclosed to any third parties, irrespective of what the information may be. However, we are legally bound to reveal information, including personal information, if law enforces it. Despite the privacy policy, 'Creativejimmy' cannot and does not assume responsibility for any information which may be disclosed by accident or a third parties' illegal acts. 'Creativejimmy' also does not hold any responsibility for information submitted to the website, the use and misuse of information and the information accessed by any malicious act.

Third Party Services
The website may contain links to third party websites or other services (the "Linked Content"). The Linked Content is not under the control of 'Creativejimmy' and 'Creativejimmy' is not responsible for the Linked Content, the links contained in the Linked Content, or any changes/updates to the Linked Content. 'Creativejimmy' is providing Linked Content only as a convenience, and the inclusion of such Linked Content is not an endorsement by 'Creativejimmy'. If the customer decides to access any Linked Content, s/he does so at their own risk.

Indemnification
Upon a request by 'Creativejimmy', the customer agrees to defend, indemnify and hold 'Creativejimmy' and its partners and employees risk-free from all liabilities and claims of any third party due to violation of the Terms and Conditions and any expenses, including, without limitation, reasonable attorneys fees, incurred in connection therewith.

Termination
Creativejimmy reserves the right, in its sole discretion, to terminate the service, at any time - with or without notice. In the event of a termination, Creativejimmy will work with the customer to determine the amount of refund (if any) to be paid. If the customer breaches this or any other agreement Creativejimmy and the customer are bound to, the customer shall not be entitled to any refund; unless mutually agreed upon.

The Terms and Conditions, together with the contract, shall constitute the sole agreement and understanding between the customer and 'Creativejimmy' regarding the matters set forth herein, along with any and all previous conformity, whether written or oral, other than the contract, are superseded by these Terms and Conditions. No agreement or understanding other than the contract declaring to modify the Terms and Conditions shall be binding upon 'Creativejimmy' unless otherwise agreed to in writing. Creativejimmy's failure to implement or enforce any right or provision of these Terms and Conditions shall not amount to a waiver of such right or provision. Any provision of these Terms and Conditions which is invalid or unenforceable in any jurisdiction shall be ineffective to the extent of such invalidity without invalidating or rendering unenforceable the remaining provisions hereof; any such invalidity or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.

Creativejimmy reserves the right to modify and update the Terms and Conditions from time to time with notice via email or other means. The customer is responsible for regularly viewing the Terms and Conditions. The customer acknowledges and agrees that Creativejimmy shall not be liable to him/her or any third party for any modification, suspension, discontinuance or other change to these Terms and Conditions.